Flooding Do's & Don'ts

6/9/2022 (Permalink)

Have Water or Flood Damage? Call Us Today – (714) 480-1340

During water damage event or flooding, many thoughts may begin to race through your head. What is of utmost concern is the safety of you and your household: 

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

 Reminders:

1. Do not panic, take a breath.
2. Keep safety always at the forefront of your mind (stop the water source, shut all electricity off, etc.)
3. Call SERVPRO® in order to get things back to normal conditions.

When a disaster strikes, SERVPRO® is here to help. Call SERVPRO® of Tustin for your disaster recovery needs. From Fire and  Water Damage to sanitization, we are there to assist you. Call us at: (714) 480-1340

Benefits of Restoration Technology

6/7/2022 (Permalink)

How can technology benefit your company?

Digital tools are constantly advancing and changing how restoration companies service their clients. How can technology benefit your company?

At SERVPRO®, we're always finding ways to streamline innovation that benefits us and our clients. Here are a couple of ways SERVPRO® utilizes technology on losses.

Matterport 3D Technology

The Matterport 3D scanning system allows us to capture space and create a virtual 3D model.

• Virtual Walkthroughs - The Matterport system allows us to share your space with insurance adjusters and property managers, allowing them to walk the job virtually as if they were there in person.
• Insurance Claims - Having a 3D scan of your space could be useful during an insurance claim. It could show items & possessions that would need to be noted. If you already have a claim, it would be a useful tool to capture the loss.
• Measurement Tool - During a loss, we want to provide the most accurate information. The Matterport system uses infrared sensors to capture data. This data can be measured within the system to provide the most accurate sketch & estimate.

DryMax Dehumidifier 

A dehumidifier is an essential part of a loss. These machines help control humidity and moisture in the air.

• Compact & Portable - The new DryMax Dehumidifier is half the size of other popular dehumidifiers. This allows for easier placement and more machines on trucks.
• Wireless Capability - Wireless technology allows the user to connect to the dehumidifier via iPad. The user can then track temperatures and moisture, without having to be onsite. This allows for easier management of jobs.

What Do These Advancements Mean for Your Business? 

It means faster service, quick data access, & an overall more streamlined experience. If you call SERVPRO® you know you'll be contacting a team focused on customer service and innovation.

When a disaster strikes, SERVPRO® is here to help. Call SERVPRO® of Tustin for your disaster recovery needs. From Fire and  Water Damage to sanitization, we are there to assist you. Call us at: (714) 480-1340

Customers Ask: "What Do I Do if a Tree Fell on My Roof?"

4/26/2022 (Permalink)

What is the process when a tree falls on your roof?

When a tree falls on your roof, it causes many problems: it damages your home’s structure, exposes your home to the elements, & increases the risk of other damage from electrical sources. What is the process when a tree falls on your roof?

1. Contact the necessary people. You'll want to call your insurance company to consider coverage. You'll also want to contact a Roofer and a Tree Removal company. Can SERVPRO® help? We sure can! We're able to perform tarping as well as water restoration if the interior of your house was exposed to the elements.
2. Remove the tree. This might seem like an obvious step, but we can't address the problem until the damaged area of your roof has been cleared. 
3. Tarp exposed areas. A fallen tree will likely cause damage to your roof, leaving it exposed. To ensure outside elements don’t get in and cause more damage, tarping temporarily protects your home. 
4. Contact a roofing company. Even if the roof is tarped, you’ll need to contact a roofing company to determine the next phase of repairs. 

A fallen tree can cause a lot of damage and headache, but with the above steps, you can get your life back on track. Leave it to SERVPRO®, we'll make it "Like it never even happened."

For Tree Removal or Tarping Services, call SERVPRO® of Tustin at (714) 480-1340.

Prevent Roof Leaks

4/22/2022 (Permalink)

Maintenance is crucial for the longevity of your roof. Your roof is the first line of defense against elements of weather. What can you do if your roof is leaking? Inspecting it yourself can seem daunting, and hiring a roofer may be costly. Is there a simpler solution?

What to Do During a Storm:

If you catch a leak during a storm...

1. Locate the Source of the Leak

If you don't have a leak detector, infrared camera, or infrared camera app, you can locate the source manually.

Leaks most commonly occur near roof protrusions such as chimneys, vents, plumbing, or anything protruding through your roofing material. Look closely for water staining. If it's currently raining you may be able to trace the drips.

    2. Prevent Further Damage

Once you've located the leak, take the necessary measures to prevent further damage. Use a bucket or pan to collect dripping water. If water is pooling in the ceiling, a small puncture will relieve the pressure and allow the water to drain.

Use roofing materials such as traps, sandbags, or boards to cover the leak and prevent water from entering a home.

Prevent Future Leaks to Your Roof:

    1. Check the Attic

Common attic problems could be a direct culprit to your roof leaks. During your next roof inspection, don't forget to check the attic. Signs of Mold, Soaked insulation, Stains around Nails, or Clogged Intake Vents will be clear signs.

    2. Inspect, Inspect, Inspect!

Gutters, Shingles, and Protruding Parts can all lead to leaks. Clogged gutters can cause water back up under your shingles or other roofing materials. Shingles need to be properly secured, and missing/broken shingles need to be replaced. As we learned earlier, protruding parts are the main culprits of roof leaks. Make sure the seals are tight so water can't leak through.

If you have questions regarding roof leaks, contact SERVPRO® of Tustin. We're here to help with all flooding and roof leak needs. Call us at (714) 480-1340.

4 Storm Tips Every Property Manager Needs to Know

4/19/2022 (Permalink)

Without the proper precautions, occupants can face safety risks and further damage.

Property Managers are responsible for protecting their properties from various risks. Without the proper precautions, occupants can face safety risks and further damage. Here are 4 Storm Tips that property managers can follow to protect their properties.

1. Doors & Windows

Storms involve wind and water. These elements can weaken doors and windows with poor sealant or broken tracks. Make sure the doors & windows close properly, seal tightly and aren't cracked or broken.

2. Gutters & Drains

Gutters & drains can clog and become heavily obstructed with debris. These areas can overflow on the roof or build up near the property which can weaken the building or over time begin to leak into the property.

3. Trees & Foliage 

Overgrown trees & hanging branches can fall during a storm. This can result in damage to the property or electrical & cable wires. Trimming back trees and cleaning debris helps limit the possibility of fallen trees or branches.

4. Outdoor Furniture & Items

Wind can turn building items such as outdoor furniture, bbq's, unsecured mailboxes, & flags into flying projectiles. These items can damage your property or nearby cars. Removing or securing these items when a heavy storm is near is likely to save you damage costs.

Storm Preparedness is essential for property managers. Storms can have little warning in some instances. Develop a regular schedule to maintain your building during storm season. 

When a disaster strikes, SERVPRO® is here to help. Call SERVPRO® of Tustin for your disaster recovery needs. From Fire and  Water Damage to sanitization, we are there to assist you. Call us at: (714) 480-1340

Tropical Storm in Tustin?

6/7/2021 (Permalink)

We are trusted leaders in storm mitigation in Orange County.

A Severe Tropical Storm in Southern California?

In 1939 a tropical storm made a direct hit on Southern California in Long Beach, killing forty-five people on land. This storm was so devastating that the National Weather Service opened a Southern California office in 1940. The Pacific hurricane season begins on June 1, in the Central Pacific region, and ends on the last day of November each year. California ocean temperatures are too cold to sustain a hurricane in Southern California, but if our ocean temperatures continue to rise, the possibility of hurricane remnants making their way up the California coastline will increase, and Southern California could be hit by another strong tropical storm like the one that landed in 1939.

SERVPRO^® of Tustin and SERVPRO^® of Orange/Villa Park are ready to respond to any form of storm damage Tustin residents may experience. Our technicians have the advanced training, specialized equipment, and experience to mitigate and remediate storm damage no matter how extensive the damage may be. 

Call Us Today!

SERVPRO^® of Tustin and SERVPRO^® of Orange/Villa Park have a team of highly trained technicians on-call and ready to respond to your storm damage emergency 24-hours a day in Tustin. Call us today at 714-480-1340. We’ll restore your storm damage, “Like it never even happened.”

SERVPRO of Tustin and SERVPRO of Orange/Villa Park are Independently Owned and Operated.

Storm Damage Inspection in Tustin?

5/17/2021 (Permalink)

We are trusted leaders in storm damage restoration in Orange County.

Tips to Protect and Repair Your Home’s Exterior

At SERVPRO^® of Tustin and SERVPRO^® of Orange/Villa Park, we respond to storm damage emergencies throughout the year in Tustin and Orange County. Now that drier weather is here, it is a good time to inspect your home for storm and wind damage and make repairs as needed.

Here are some tips from the Insurance Information Institute for repairing your home’s exterior:

• Caulk and seal windows to guard against water seepage
• Inspect your roof for missing, damaged, and aging shingles and make necessary repairs
• Check your downspouts Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
• Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
• Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof

Call Us Today!

When your Tustin home has a storm damage emergency, SERVPRO^® of Tustin and SERVPRO^® of Orange/Villa Park are ready to respond 24-hours a day. Call us today at 714-480-1340. We’ll restore your storm damage, “Like it never even happened.”

SERVPRO of Tustin and SERVPRO of Orange/Villa Park are Independently Owned and Operated.

What to do After a Tustin Storm Hits Your Home

4/25/2021 (Permalink)

When you think of storm damage, you typically think about power lines being knocked down, trees breaking and falling, debris spread across yards for miles, and power outages. What you might not think about is the damage the storms can cause to your vinyl siding and glass windows. If the winds are strong enough, they may blow debris and rain right through your window (or your sliding glass doors). This flying debris can be dangerous and could create a liability for both your family and your home. If this happens, you will be dealing with a major mess inside your Tustin home and it can be difficult to clean up the destruction.

SERVPRO of Tustin and SERVPRO of Orange / Villa Park are prepared to help you get your home back up and running as soon as possible. When disaster strikes, we can help. We are trained and ready to go during situations like this. Safety is the main priority, so please make sure you are wearing shoes around the broken glass and be careful if you choose to pick any of it up – even small pieces of glass can be very painful if they get stuck in a foot or a finger!

Here at SERVPRO of Tustin and SERVPRO of Orange / Villa Park, we can clean up the broken glass and any other debris that may be inside of your home as a result of the storm. We would love to make your home look normal again, “Like it never even happened.”

Storm Damage in Tustin?

4/19/2021 (Permalink)

We are leaders in storm damage restoration in Orange County.

Storm damage happens in Tustin.

This winter we have seen some interesting storms pass through Southern California. There have been high winds, periods of heavy rain, and snow in the mountains. When you have storm damage, every minute counts, and SERVPRO^® of Tustin and SERVPRO^® of Orange/Villa Park are ready to assist you 24-hours a day. The moment we arrive, we will tarp and board up any areas of the structure that are exposed to the elements and immediately begin the cleanup and restoration process. Here are some tips from our website on what you can do until help arrives:

What to do after a flood.

• Remove excess water by mopping and blotting
• Wipe excess water from wood furniture after removal of lamps and tabletop items
• Remove and prop wet upholstery and cushions
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Turn air conditioning on for maximum drying in summer
• Remove colored rugs from wet carpeting
• Remove art objects to a safe, dry place
• Gather loose items from floors

Call Us Today!

When your home or commercial business has experienced storm damage, SERVPRO^® of Tustin and SERVPRO^® of Orange/Villa Park have a team of highly trained restoration technicians on-call 24-hours a day to respond. Call us today at 714-480-1340. We’ll clean and restore your storm damage in Tustin, “Like it never even happened.”

SERVPRO of Tustin and SERVPRO of Orange/Villa Park are Independently Owned and Operated.

Plan ahead for evacuation in the event of a storm for you and your pets in Tustin

4/11/2021 (Permalink)

Storm Damage & Evacuation in Tustin:

SERVPRO of Tustin and SERVPRO of Orange / Villa Park has these tips for people in our community dealing with disabilities during an evacuation. You may want to consider, during times of flooding, to pack a bag to have ready in case the worst happens.

Plan for backup if you have your own car. A storm or flood may damage your car.

Ask your healthcare provider to suggest what specific devices you might need if you need to evacuate due to an emergency: 

• Where can I get medical supplies?
• How I do get accessible transportation?
• If medical help is needed, where would I go?
• Does this facility have a disability ramp access?

Items to bring with you:

• Written list for emergency contacts
• List of all medications, dosages, and allergies
• Style & serial number of medical devices
• Supply of medical equipment  
• Extra battery for a power wheelchair
• Any cushions or padding
• Wheelchairs, canes, braces, etc.  
• Medical bracelets
• Medical insurance cards
• List and/or supply of prescription medications

Our service animals are also affected by storm damage. For people who have service animals in Tustin, consider:

• Packing extra food, water, & other supplies for the service animal
• Tell emergency responders that your service animal travels with you
• Shelters and other buildings may not refuse entry to a service animal

Tips to Stay Safe During a Storm in Tustin

4/11/2021 (Permalink)

Floods in Tustin:

Floods are the most common natural disaster in the U.S.  Flooding can happen near major bodies of water, but also inland. 

Floods can develop slowly or quickly. Floods that come with no warning are known as flash floods.

Floods:

• Come from rain, snow, hurricanes, tornadoes, and storm surges
• Overflows of dams or other water systems
• Can cause power or water outages
• Damage buildings
• Create landslides
• Make roads impassable
• Sweep away people, animals, or cars

If you are in a flood in Tustin:

• If you have a warning, get to a safe place
• Don’t drive around barricades 
• Don’t walk, swim, or drive through floodwaters. SERVPRO of Tustin and SERVPRO of Orange / Villa Park like the warning, “Turn around! Don’t Drown!”
• 6 inches of moving water can knock a person down. 12 inches of moving water can sweep a car away
• Stay off bridges over fast-moving water. The water can wash bridges away
• If your car is trapped in quickly moving water, stay inside. If the water rises inside the vehicle, climb onto the roof
• If you are trapped in a building, go to the highest level. Do NOT climb into a closed attic. Floodwater can trap you. Go to the roof only if there is no other escape

SERVPRO of Tustin and SERVPRO of Orange / Villa Park are Independently Owned and Operated.

Thunderstorm Preparedness in Tustin

4/10/2021 (Permalink)

Thunderstorms are beautiful, but they can also be dangerous.  They can cause severe damage to your home and property in Tustin. Thunderstorms include lightning and can:

• Include winds over 50 MPH
• Create hail
• Cause flash floods
• Cause tornadoes

In most places, a thunderstorm can happen at any time of the year and at any time of the day.

SERVPRO of Tustin and SERVPRO of Orange / Villa Park know you cannot prevent a thunderstorm, but you can prepare:

• Know the risk for thunderstorms in Tustin
• Sign up for your community’s warning system 
• Cut down or trim trees that may fall on your home or office
• Install surge protectors, lightning rods, or a lightning protection system

SERVPRO of Tustin and SERVPRO of Orange / Villa Park repeats the warning, “When thunder roars, go indoors”.  You don’t have to wait for the thunder. If there is a thunderstorm warning, go inside. Once there:

• Unplug appliances
• Do not use landline phones in office or home
• Pay attention to alerts and warnings

If you can’t get inside a building:

• If you are swimming or in a boat, get to land immediately.  Find shelter
• If you are in a car, don’t touch anything metal
• “Turn around. Don’t Drown. '' Avoid flooded roads. 6 inches of moving water can knock you down. One foot of moving water can sweep away your car. 

A lightning strike during a thunderstorm can leave a wake of destruction in its path. This can range from minor electrical issues to fire damage. Lightning is also a major cause of injury or death from weather-related dangers.  Most people survive being hit by lightning, but they often have long-term problems. 

SERVPRO of Tustin and SERVPRO of Orange / Villa Park are independently owned and operated. 

Be prepared for power outages from storms in SERVPRO of Tustin and SERVPRO of Orange / Villa Park

4/10/2021 (Permalink)

Managing Without Power in Tustin

SERVPRO of Tustin and SERVPRO of Orange / Villa Park has seen storm damage lead to power outages.   

A power outage can:

• Disrupt communication
• Make transportation difficult
• Shut down water pipes
• Close businesses, grocery stores, gas stations, banks, ATMS, other services
• Lead to food spoilage
• Lead to contaminated water
• Disable medical devices

During a power outage in Tustin, be sure to:

• Keep freezer & refrigerator doors closed. It will reduce the chance of food spoilage
• User generators only outdoors and away from windows
• Disconnect appliances/electronics. Power surges can destroy equipment
• Have already set up a plan to refrigerate medicines
• For people who use power wheelchairs, have a backup battery.  You may also need a manual chair
• The local power company should already know that someone in your home relies on medical devices
• Do not use a gas stove or oven to heat your home or business
• If travel is safe, go to another location for proper heating or cooling
• Check on your neighbors.

SERVPRO of Tustin and SERVPRO of Orange / Villa Park are independently owned and operated. 

What You Should Know About Thunderstorms

2/26/2020 (Permalink)

They may not happen often in Orange County, but they do occur from time to time and it’s important to be prepared in the event that they cause flooding in your home or business. Thunderstorms typically bring a lot more rain than a typical shower that we’ll see in Southern California. Because of this, many homes may experience flooding when thunderstorms do occur.

What to do:

We’ve been experience record breaking heat throughout Southern California this summer. If that heat is paired with high humidity, that could mean thunderstorms. Check that your home is prepared for heavy rainfall now, before rain hits. Maintain regular maintenance of your roof, gutters, downspouts, etc., and take care of any needed repairs right away. If and when there is a thunderstorm in your area, keep an eye on your home for any signs of a water leak. If you do experience a leak, call someone to come out and have it fixed right away, and give SERVPRO of Tustin a call to begin the dry-out process. Water damage left untreated can become an even bigger problem.

Another possible issue when there are thunderstorms is lightning. Your home may be out of harm’s way in terms of rain and water damage, but it could still be in range of a lightning strike. Though chances are low that lightning will strike your home, it is still a possibility. A lightning strike could unfortunately start a fire in your home. Be sure to have an emergency plan for your whole family in case there is a fire. SERVPRO of Tustin can also take care of restoration for fire damage should that be needed. There is not much to do to prevent a lightning strike to your home. If you want you can invest in a lightning rod or lightning protection for any tree that is taller than your home.  

Hopefully if we do get any thunderstorms this summer, your home will be ready. We’re always here to help.

714-480-1340

Storm Damage In Southern California

1/29/2020 (Permalink)

Here in Southern California, it is rare but not impossible to have a severe storm blow through or storm enhanced tidal surges occur. It is part of living in this state. But some storms/flooding are a touch too much for even the most stalwart of homeowners. It doesn’t have to be a tornado to cause immense property damage. Even a thunderstorm that is severe enough, when paired with a bit of wind, can have long-lasting consequences. Thankfully, you have resources available to you. A local restoration company can provide emergency response At a moment’s notice!

First and Foremost, Stay Safe

Following any type of severe weather – thunderstorms, hailstorms, or tornadoes – the key takeaway to remember is to remain safe. Before you go about inspecting any storm damage to your property, consider the following:

• Keep a close eye out for hazards from the storm, including broken glass, exposed nails, sharp metal, or weakened roofing.
• If you spot a downed power line, assume it is live and dangerous – because it probably is. You’ll want to remain at least 35 feet from the downed line and alert authorities and the utility company promptly.
• If you must inspect your home during the night, use a battery-operated flashlight instead of a candle. You do not want to risk an open flame causing a fire or explosion due to a damaged gas line.

If you notice the smell of gas, turn off the main gas line immediately, open as many windows as possible, and leave the house. You can then notify the gas company from a safe distance away.

Review and Assess Storm Damage

When it comes to storm damage, your roof is liable to take the brunt of the storm. If a tree limb were to collapse or severe winds were to lift up the shingles, your entire home may suffer from serious structural damage. If you intend on climbing up on the roof, know that the entire structure can be weakened. Take each step extremely carefully. It’s usually best to forgo the long climb up the ladder and to hire a local restoration company to handle such a task.

If you are intent on examining the roof, you’ll notice a few signs that are common with roofing damage caused by a storm, such as:

• Noticeable holes in the roof
• Split seams
• Missing shingles
• Bruised or dented asphalt shingles
• Leaks in the roof or ceiling
• Dents to the vents, gutter system, or flashing

Contact Your Insurance

You’ll want to file a property damage claim with your insurance company sooner rather than later. It’s best to call your insurance agent, who will then guide you through the claims process. The insurance company may ask if you have a preferred emergency restoration company you are working with for the damages.  They may send an insurance adjustor to inspect the damage and determine how much your claim is worth. Or they may use a qualified restoration company to document, assess and begin the cleanup of the damage. 

For 24/7 storm damage recovery in Orange County or the surrounding area, SERVPRO of Tustin. You can reach us at 714-480-1340!

WILDFIRE PREPARATION

1/28/2020 (Permalink)

Southern California is infamous for its wildfire seasons. With high temperatures and winds, fires can spring up and can spread very quickly. It is important to take the time to prepare for evacuation should an emergency situation arise.

Below is a checklist that can help you with this:

1. Pack an emergency bag for you and your family (basically act like you’re going on a weekend camping trip):

• Water and nonperishable food (3 day supply per person). If you have animals, ensure you include their food.
• A first aid kit, including any absolutely needed medications or medical items.
• Emergency tools including flashlights, batteries, radio, etc.
• Sanitation and hygiene items, including any items needed for any infants such as diapers.
• Cellphone chargers.
• Extra clothes and footwear for each person.
• One blanket or sleeping bag per person.
• Some cash and emergency credit cards (if you have them).

2. Put a plan together:

• Plan two ways out of your neighborhood in case a usual road is blocked
• Select a meeting place for your family members in case you are evacuated, can’t get home, etc. Also, select one person who is out of the area to be a central contact point in case you are not able to meet up or get a hold of one another.
• Figure out what documents you should take with you. Make sure the documents are all in one location that is easy for you to access. You can also make copies of all of them and keep them specifically with your emergency bag.
• Figure out any cherished (irreplaceable) items you would want to take (jewelry, artwork, etc.). Make a list ahead of time so that if you do HAVE TIME to pack, you can quickly gather up these items (NOTE: These are the LAST things you would gather up, the first being your family and pets, the second being your emergency supplies, the 3rd being your documents and this being the LAST. If there is something so important to you that you must take it with you, put it in your emergency bag).
• Don’t let your vehicle get too empty on gas. You don’t want to have to evacuate and be out of gas, that would be bad. Try to keep at least 1/2 a tank of gas throughout the fire season.

3. Prepare your home:

• Clear dead brush, dead or dry plants and pine needles from around your home
• Keep your roof and rain gutters clean and clear of all pine needles, dry leaves, etc.
• Keep trees and bushes trimmed and not hanging over your roof

There are many other steps you can take, including using fire-resistant material for your roof and fence, but the above 4 are things you can do immediately. For the longer-term fireproofing of your home, here are some great tips.

• If and once you’re told to evacuate, do so immediately, don’t wait.
• Don’t panic.
• Take your emergency kit, family and pets and then anything else you have time for, lock your home and go to your emergency meet-up location.

Protect Your Home From Storm Damage  

1/20/2020 (Permalink)

Flooding in your home can happen at any time, but your home can be even more exposed to water damage when it rains. As we move into the late fall and winter months, storm damage becomes more of a threat to your property. Follow these tips to help protect your home from water damage during the next rain storm.

1. Modify your homes water valves. If the city's main sewer line gets backed up during a heavy rain storm, you could find yourself standing in a puddle of you-know-what. You may want to consider installing an interior or exterior backflow valve. Backflow valves prevent your water system from being contaminated from water flowing backwards into your supply lines.
2. Clear gutter, drains, and downspouts. Clogged gutters and downspouts can end up in a messy flood. Take the time to clean them and clear them of any and all debris before the rain comes.
3. Cover air vents. One of the most common ways water finds its way into a home is through the home's air vents. If you know that heavy rain is in the forecast and that you are at risk of flooding, cover your air vents with thick plastic sheeting from both the outside and the inside.
4. Check your sealant surrounding doors and windows. Make sure that any gaps or holes in the sealant surrounding the doors and windows are filled in. This will help stop rain water from finding its way into your home.

If water still manages to find a way into your home and you need assistance, give SERVPRO of Tustin a call at 714-480-1340! We're available 24/7 for emergency services.

When Thunderstorms Hit Orange County

1/6/2020 (Permalink)

They may not happen often in Orange County, but they do occur from time to time and it’s important to be prepared in the event that they cause flooding in your home or business. Thunderstorms typically bring a lot more rain than a typical shower that we’ll see in Southern California. Because of this, many homes may experience flooding when thunderstorms do occur.

What to do:

We’ve been experience record breaking heat throughout Southern California this summer. If that heat is paired with high humidity, that could mean thunderstorms. Check that your home is prepared for heavy rainfall now, before rain hits. Maintain regular maintenance of your roof, gutters, downspouts, etc., and take care of any needed repairs right away. If and when there is a thunderstorm in your area, keep an eye on your home for any signs of a water leak. If you do experience a leak, call someone to come out and have it fixed right away, and give SERVPRO of Tustin a call to begin the dry-out process. Water damage left untreated can become an even bigger problem.

Another possible issue when there are thunderstorms is lightning. Your home may be out of harm’s way in terms of rain and water damage, but it could still be in range of a lightning strike. Though chances are low that lightning will strike your home, it is still a possibility. A lightning strike could unfortunately start a fire in your home. Be sure to have an emergency plan for your whole family in case there is a fire. SERVPRO of Tustin can also take care of restoration for fire damage should that be needed. There is not much to do to prevent a lightning strike to your home. If you want you can invest in a lightning rod or lightning protection for any tree that is taller than your home.  

Hopefully if we do get any thunderstorms this summer, your home will be ready. We’re always here to help.

714-480-1340

Wind damage? Call SERVPRO of Tustin!

1/4/2019 (Permalink)

The Santa Ana winds hit Orange County hard during our New Year's celebrations. Unfortunately for some local residents, the heavy winds didn't just mean no firework shows, it also meant wind damage to their homes.

We were recently called out to a home where an old tree had fallen during the wind storm and knocked over a cinder block fence. We were able to assist them with clean up and removal of the fallen debris. We were even able to help them with a temporary vinyl fence in the area where the fence had fallen over. 

When the winds are really bad, loose limbs and debris in your yard can be blown into your home. If that's the case, you may need assistance in securing your home. SERVPRO of Tustin is adept at boarding up homes, whether it be from storm damage or a break-in, etc. Not only will we secure your home, we will do so without causing any additional damage to the exterior walls of your home. 

If your has been affected by storm damage from the recent rain and wind storms, call SERVPRO of Tustin! 714-480-1340

How To Handle A Roof Leak When It Rains

1/4/2019 (Permalink)

Winter weather in Southern California typically means more slightly chilly days, and sometime even rain. We're not as accustomed to rain and other inclement weather in this area, so your home or property may not be well equipped to handle the upcoming rain. In the event that rain water migrates and finds it way inside your home (whether it be via a roof leak or sliding door or window), there are some measures that you can take to keep the water damage in your home at a minimum. 

If the water is leaking from the roof or ceiling, place an empty bucket or trash can where the water is falling to catch the water and keep it from traveling throughout your home. If water is coming in from a sliding door or window, a bucket may not be able to do you much help. You can try sealing the door or window with trash bags and duct tape to seal the water outside as best you can. You may also want to put trash bags on the floor along with towels. The towels will help with soaking up the water while the trash bags can act as a sort of sealant for the floor. 

Of course if the inside of your property is affected by water damage, you will want to be sure it is dried out properly. Call SERVPRO of Tustin and our team will set up drying equipment and make sure your structure is dried out properly, preventing secondary damage. 

How To Prepare Your Home For The Santa Ana Winds

10/18/2018 (Permalink)

Fall has officially arrived in Southern California. Unlike other parts of the country where fall means leaves changing colors and brisk temperatures, here it means it's wind season, Santa Ana winds to be specific. 

The Santa Anas are very strong and dry winds, and can wreak major havoc on a home. The first winds of the season were some of the strongest we've seen in decades, with gusts reaching up to 75 mph! The winds are expected to last as normal from October through December, so it is important to make sure your home is protected for when they pick up again. 

What can you do to prepare your home or apartment before the Santa Ana winds return?

• Clean your yard of any dead or fallen trees and limbs. Keep as much excess debris as possible out of your yard so that when the winds do come again, the debris isn't blown into your home causing structural damage.
• Trim your trees and bushes regularly. This goes along with keeping your yard clear of debris. A well maintained bush or tree will have less loose debris to blow into your home. This is especially important of any trees in close proximity to the structure. Cleaning up lose branches before the winds hit will make sure you don't wind up having any branches in your windows. 
• Duct tape your windows. Strong winds can stretch  your windows inward when it blows directly at them, and that can often lead to shattered windows. It's not the most aesthetic choice, but reinforcing your windows with duct tape could save you from having to replace a shattered window. 
• Check your roof shingles annually and replace any loose shingles. You should also store extra shingles on hand in the event some are pulled up or blow away when the winds hit. 
• If you have an exterior television antenna, satellite dish, or any outdoor decorations, you should tighten them up or remove them for a short while when high winds are expected. 

Storm Damage? No problem for SERVPRO of Tustin!

8/22/2018 (Permalink)

When Tustin and Orange businesses suffer serious damage after storm events, SERVPRO of Tustin will work around the clock to clean up any debris and to restore the property to preloss conditions. We understand that commercial storm damage can be very costly in terms of productivity; that is why it is always our goal to get your business back up and running as quickly and as seamlessly as possible. 

We Have the Resources to Handle Large Commercial Storm Damage

When a storm hits Orange County, we can scale our resources to handle large-loss commercial restoration projects. We have access to equipment and personnel from a network of over 1,600 Franchises across the country, as well as elite Disaster Recovery Teams that are strategically located throughout the United States.

If your business is ever damaged by severe floods or storms, call us right away at (714)480-1340. Disaster can strike when we least expect it, but SERVPRO of Tustin will be there to help you weather the storm.

How To Protect Your Home From Storm Damage

11/27/2017 (Permalink)

Flooding in your home can happen at any time, but your home can be even more exposed to water damage when it rains. As we move into the late fall and winter months, storm damage becomes more of a threat to your property. Follow these tips to help protect your home from water damage during the next rain storm.

1. Modify your homes water valves. If the city's main sewer line gets backed up during a heavy rain storm, you could find yourself standing in a a puddle of you-know-what. You may want to consider installing a interior or exterior backflow valve. Backflow valves prevent your water system from being contaminated from water flowing backwards into your supply lines. 
2. Clear gutter, drains, and downspouts. Clogged gutters and downspouts can end up in a messy flood. Take the time to clean them and clear them of any and all debris before the rain comes.
3. Cover air vents. One of the most common ways water fins its way into a home is through the home's air vents. If you know that heavy rain is in the forecast and that you are at risk of flooding, cover your air vents with thick plastic sheeting from both the outside and the inside. 
4. Check your sealant surrounding doors and windows. Make sure that any gaps or holes in the sealant surrounding the doors and windows are filled in. This will help stop rain water from finding its way into your home. 

If water still manages to find a way into your home and you need assistance, give SERVPRO of Tustin a call at 714-480-1340! We're available 24/7 for emergency services. 

What You Should Know About Thunderstorms

8/14/2017 (Permalink)

They may not happen often in Orange County, but they do occur from time to time and it’s important to be prepared in the event that they cause flooding in your home or business. Thunderstorms typically bring a lot more rain than a typical shower that we’ll see in Southern California. Because of this, many homes may experience flooding when thunderstorms do occur.

What to do:

We’ve been experiencing record breaking heat throughout Southern California this summer. If that heat is paired with high humidity, that could mean thunderstorms. Check that your home is prepared for heavy rainfall now, before rain hits. Maintain regular maintenance of your roof, gutters, downspouts, etc., and take care of any needed repairs right away. If and when there is a thunderstorm in your area, keep an eye on your home for any signs of a water leak. If you do experience a leak, call someone to come out and have it fixed right away, and give SERVPRO of Tustin a call to begin the dry-out process. Water damage left untreated can become an even bigger problem.

Another possible issue when there are thunderstorms is lightning. Your home may be out of harm’s way in terms of rain and water damage, but it could still be in range of a lightning strike. Though chances are low that lightning will strike your home, it is still a possibility. A lightning strike could unfortunately start a fire in your home. Be sure to have an emergency plan for your whole family in case there is a fire. SERVPRO of Tustin can also take care of restoration for fire damage should that be needed. There is not much to do to prevent a lightning strike to your home. If you want you can invest in a lightning rod or lightning protection for any tree that is taller than your home.  

Hopefully if we do get any thunderstorms this summer, your home will be ready. We’re always here to help!

714-480-1340

What You Should Keep In Your Emergency Safety Kit

6/5/2017 (Permalink)

We’re thrilled to be partnered with the American Red Cross as a Disaster Responder because here at SERVPRO of Tustin, we’re always “Ready for Whatever Happens” and we want you to be too! You never know when a disaster may strike, so it is important to have an emergency preparedness kit ready to go at a moment’s notice to use at home or to take with you in the event you must evacuate.

According to our friends at the American Red Cross, you should, at minimum, have the basic supplies listed below:

• Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)


• Food: non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home).


• Flashlight


• Battery powered or hand-crank radio (NOAA Weather Radio, if possible)


• Extra batteries


• First aid kit


• Medications (7-day supply) and medical items


• Multi-purpose tool


• Sanitation and personal hygiene items


• Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)


• Cell phone with chargers


• Family and emergency contact information


• Extra cash


• Emergency blanket


• Maps of the area

You should also consider the needs of all family members and add supplies to your kit as needed. Suggested items to help meet additional needs are:

• Medical supplies (hearing aids with extra batteries, glasses, contact lenses, syringes, etc)


• Baby supplies (bottles, formula, baby food, diapers)


• Games and activities for children


• Pet supplies (collar, leash, ID, food, carrier, bowl)


• Two-way radios


• Extra set of car keys and house keys


• Manual can opener

Additional supplies to consider keeping at your home or in your emergency supply kit:

• Whistle


• N95 or surgical masks


• Matches


• Rain gear


• Towels


• Work gloves


• Tools/supplies for securing your home


• Extra clothing, hat and sturdy shoes


• Plastic sheeting


• Duct tape


• Scissors


• Household liquid bleach


• Entertainment items


• Blankets or sleeping bags

You never know when a disaster might arise.

Keep you emergency kit somewhere easily accessible for if and when the time comes that you need it. You should also practice fire drills with your family and plan out multiple evacuation routes should you ever need to evacuate your home. Make sure that everyone knows what to do in case of emergency. Whether it’s the Big One, a house fire, or an unexpected storm, we want you to be “ready for whatever happens!”