When should you dispatch SERVPRO of Tustin to a job site?

12/8/2016 (Permalink)

Guide to when you should get a crew on-site ASAP:

For Water Damages
- If standing water needs to be extracted.
- If contents or structure are wet and require drying and/or dehumidification.
- If mold or mildew have started to form requiring drying, cleaning and/or treatment with
antimicrobials.
- If sewage has backed up and requires removal, cleaning, deodorization and sanitation of the damaged area.
- In all cases, influx of water must be stopped. SERVPRO does no plumbing work.

For Fire Losses
- If smoke or soot cleanup of structure is required (contents cleaning will likely be homeowner responsibility)
- If deodorization is required.
- If an emergency board-up for security purposes is required and the glass repair company for the building does not do emergency board-ups.

For Wind Damages
- If inside cleanup of glass or debris is required (SERVPRO doesn’t replace glass).
- If it results in water damage (see above water loss requirement).
- If emergency board-up for security or to prevent further damage is required.

For Miscellaneous
- If vandalism act requires cleaning, drying, or inside debris removal.
- If mold & mildew treatment or sanitizing is required.
- If suicides or other body cleanup and/or deodorization is required.
- If deodorization is needed for skunk, chemical, or other odor sources.

Reassure everyone that help is on its way. Make sure your on call person and customer service department staff knows to call SERVPRO of Tustin in the event of an emergency. There are a number of SERVPRO offices in Orange County, but SERVPRO of Tustin has the staff, equipment and experience to deal with the concerns unique to a Home Owners Association

Give us a call at
714-480-1340
For service or more information.